Return & Exchange Policy
Dakshaini Silks Pte Ltd strives for customer satisfaction and we adhere to stringent qualtiy control measures. Exchanges are accepted within 7 days only in the unlikely case of manufacture defects.
There is a S$30 dispatched courier service for all returns. We simply ask that you take care to return the items to us in the condition that you received them. The return items should be unopened and unused and still in its original packaging.
Please note that we cannot accept returns in the following conditions:
- Items returned not in its original packaging
- Items sold at as-is condition
- Items that has been used
- Item that has been personalized or made to your specific requirement.
- Goods damaged after leaving our store or that have been checked and received in good condition during the delivery.